Vehicle accidents rarely damage only what you can see. A knock to a bumper corner can push force back through the crash structure, disturb a headlamp mounting, or crack a sensor bracket that only becomes obvious once the bumper is off. That is why every accident repair we take on starts with a proper physical inspection rather than a guess from a photograph. We look at the visible damage, but we also look at what sits behind it, because a repair plan written from an incomplete picture usually needs rewriting halfway through the job.
Once the car is in the workshop, we carry out an initial damage assessment and, where the damage suggests it, a partial disassembly so that hidden damage can be identified before any repair work begins. This might mean removing a bumper cover, a wheel arch liner, or trim panels to check the structure and running gear underneath. On vehicles where the impact may have affected the body's structural geometry, we use structural measuring equipment to check the car against its original specification points. This tells us whether panels have moved out of alignment in ways that are not visible to the eye.
From there we put together a repair plan covering everything the inspection has found: which panels can be repaired, which need to be replaced, and what parts are required. It also covers whether any mechanical components — suspension arms, subframes, radiators, or drivetrain mounts — have also been affected by the impact. Mechanical damage is common in anything beyond a light cosmetic knock, and we check it as part of the same process rather than treating bodywork and mechanics as separate jobs.
Modern cars carry a growing number of safety and driver-assistance systems, from airbags and seatbelt pre-tensioners to cameras and radar units that support features like automatic emergency braking and lane-keeping assistance. Where a repair involves a panel, sensor or bracket connected to one of these systems, ADAS recalibration is carried out as part of the repair. This means the system is checked and set to work correctly again, rather than simply being refitted and assumed to be fine.
When customers come to us
- Visible panel and bumper damage
- The obvious damage from a collision — a crumpled wing, a cracked bumper, a dented door — is usually only part of the picture, which is why we check behind it before quoting the repair.
- Suspected hidden or structural damage
- A harder impact can push a chassis rail or subframe out of alignment even when the paint looks intact. Structural measurement identifies this so it isn't missed.
- Warning lights or system faults after an impact
- Airbag warnings, ADAS faults or sensor errors following a collision usually mean a component has been disturbed or damaged and needs proper inspection, not just a reset.
- Mechanical damage alongside bodywork
- Radiators, suspension components and steering parts sit close to the outer panels and can be damaged in the same impact, particularly in front and rear-end collisions.
- Uncertainty over repair versus write-off
- Where damage is extensive, insurers assess whether repair is economical against the vehicle's value; we support that process with an accurate, itemised repair plan.
- Cars that are not driveable
- If the vehicle cannot be driven safely, recovery can be arranged rather than leaving you to organise transport for a damaged car yourself.